Activity Data doesn't include treadmill runs

Beantwortet

megatester

• 27. Februar 2024 19:55

Hi,

It seems that EvoLab Activity data doesn't include treadmill runs. For instance look at the last week (Feb 19-25) it displays distance 22.85

 

While it actually was 31.87km (one 7.55km was done on treadmill). 

Is it a bug in EvoLab?

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• 

  Stephanie

  Community moderator

  Community manager

  • 27. Februar 2024 22:10

  Hi! Thank you for sharing your post. Has this happened to any other weeks where you ran on the treadmill? I just checked my data from last week, which had one treadmill run, and it was counted into the total distance. So unfortunately I was not able to replicate the issue myself. 
  I would suggest emailing our support team so they can check if there is something happening on the back end of things. Please email them these photos, as well as submit your data in the app under Feedback and Support so they can access it. Support@coros.com 

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  megatester

  • 28. Februar 2024 17:17

  That happens will all weeks with treadmill as far as I can see.

  Okay, I'll write to support.

  Thanks.

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