Coros Pace 2 - display glitch

Beantwortet

Vijayaragavan N

• 12. März 2024 11:49

for a long time now i am facing this display glitch like a white circular mark blocking the watch faces. any solution available thro some software flash or anyting??

or is it to do with hardware.. in that case any service centers who can support in Chennai-Tamilnadu-India.?

-1

• 

  Stephanie

  Community moderator

  Community manager

  • 13. März 2024 20:44

  Hi! It sound like you are experiencing a dead zone on your watch screen.
  At COROS, we provide a 2-year warranty for our watches from the initial purchase date. In order to determine how to proceed, could you please provide the support team with the following information?

  • Proof of purchase
  • 6-digit watch ID (screenshot of Devices page required)
    • How to locate the serial number or product ID for warranty claims
  • Photo of the white spot
  • Watch model/color/size (if applicable)
  • First name and last name
  • Current shipping address and phone number
    
    You can send this information to Support@coros.com and they will take the case from here!

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