COROS offers a repair and replacement program as outlined below. You can use this program to receive credit toward the purchase of a new COROS watch if your COROS watch has a cracked screen, accidental damage, or is out of warranty. Click here to find out if your watch is covered under COROS limited warranty.
COROS Watch Credit Value:
- COROS PACE 2: €40
- COROS APEX 42mm: €60
- COROS APEX 46mm: €70
- COROS APEX Pro: €80
- COROS APEX 2: €120
- COROS APEX 2 Pro: €150
- COROS VERTIX: €100
- COROS VERTIX 2: €175
Please note: This service is available for EU addresses in the following countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
- Please contact support@coros.com for a repair service request with the following information:
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- Order invoice
- 6-digit watch id or serial number
- Current watch model/color/size (if applicable)
- Photo and/or video of the issue
- Shipping address
- Phone number
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- Place an order for a new watch on coros.com/es.
- Return your current COROS watch. Use a major shipping carrier to return to the address below.
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- COROS NETHERLANDS BV
de Oude Veiling 79M
1689AD
ZWAAG (NH)
NETHERLANDS
- Save a copy of the tracking number to track your return.
- COROS NETHERLANDS BV
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- Include a note in the package with the following details:
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- Order # from the coros.com purchase
- Device ID and/or Serial Number of your current watch
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- Once we receive the returned watch, it will take 3-5 business days to process your refund/credit. We are unable to ship the watch back once it has been received by our team.