If you have received a server migration notification, your account will be migrated to our new European server to be in compliance with GDPR between the dates of July 3 to July 9, 2023.
The estimated migration time is approximately 30 minutes. During the migration period, you will be automatically logged out of your account. After completion, you will receive a message letting you know if the migration was successful.
To expedite the migration process, press "Apply for early migration" when you receive the notification. The migration process will be scheduled for nighttime when the watch is not in use.
If you encounter any issues accessing your account after the migration, please contact our customer support team via the COROS app for assistance (How To Receive Help from COROS Support).
The estimated migration time is approximately 30 minutes. During the migration period, you will be automatically logged out of your account. After completion, you will receive a message letting you know if the migration was successful.
To expedite the migration process, press "Apply for early migration" when you receive the notification. The migration process will be scheduled for nighttime when the watch is not in use.
If you encounter any issues accessing your account after the migration, please contact our customer support team via the COROS app for assistance (How To Receive Help from COROS Support).