The following policies apply to orders made from coros.com only.
Shipping Policy
For a US shipping address
- The order processing and shipping cutoff time are 12 pm Pacific Time on Monday - Friday.
- Orders received after 12 pm PST might be processed on the next business day.
- Weekend delivery is subject to the shipping carrier and may not be applicable. COROS offers 2-day and FREE ground shipping for orders over $35 within the United States.
- P.O. Box address isn’t supported.
- Tracking information will be emailed to you once the order is fulfilled.
- Orders can no longer be canceled after they are fulfilled.
For a non-US shipping address
- The order processing and shipping cutoff time are 12 pm Pacific Time on Monday - Friday.
- Orders are usually processed within two business days.
- COROS doesn’t cover local VAT, import duties, and taxes.
- If you don’t see import duties and taxes charged on your order, you may be contacted by the local governing agency or shipping carriers for payment collection when receiving the order.
- Please check with the local governing agencies on import policies and procedures.
- The shipping and transit time can last more than 7 business days.
- Rejected shipments due to duties or delivery issues are subject to additional shipping charges which will be deducted from the order refund.
Exchanges/Upgrades
- COROS doesn’t offer product exchanges or upgrades. Please follow the return procedure and place a new order if you are still within the return window.