The following policies apply to orders made from coros.com only.
Shipping Policy
For a US shipping address
- The order processing and shipping cutoff time are 12 pm Pacific Time on Monday - Friday.
- Orders received after 12 pm PST might be processed on the following business day.
- Orders placed on a holiday or Saturday - Sunday will be processed on the following business day.
- Weekend delivery is subject to the shipping carrier and may not be applicable. COROS offers 2-day and FREE ground shipping for orders over $35 within the United States.
- P.O. Box addresses aren't supported.
- Tracking information will be emailed to you once the order is fulfilled.
- Orders can no longer be canceled after they are fulfilled.
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Funds will be held for your entire order and billed as each item is shipped. You may receive several shipments to complete the fulfillment of your order.
WHERE WE SHIP TO
If you do not see your country listed below, we don't currently ship to your location.
- Australia
- Chile
- Colombia
- Ecuador
- Indonesia
- Israel
- Malaysia
- Mauritius
- Mexico
- New Zealand
- Peru
- Philippines
- Singapore
- South Africa
- Switzerland
- Thailand
- United States
- Venezuela
- Vietnam
For a non-US shipping address
- The order processing and shipping cutoff time are 12 pm Pacific Time on Monday - Friday.
- Orders are usually processed within two business days.
- COROS doesn’t cover local VAT, import duties, and taxes.
- If you don’t see import duties and taxes charged on your order, you may be contacted by the local governing agency or shipping carriers for payment collection when receiving the order.
- Please check with the local governing agencies on import policies and procedures.
- The shipping and transit time can last more than 7 business days.
- Rejected shipments due to duties or delivery issues are subject to additional shipping charges which will be deducted from the order refund.
Exchanges/Upgrades
- COROS doesn’t offer product exchanges or upgrades. If you need to return a product, please contact support@coros.com for instructions on the return procedure. If you are still within the return window, you can place a new order.