30-Day No-Hassle Return Policy
We at COROS want every product we sell to meet or exceed expectations. If you are not satisfied with our products, they can be returned within 30 days after the order delivery date for a full refund.
COROS does not cover return shipping costs.
- Customers have 30 calendar days to return an item from the date it was delivered.
- All products ordered from COROS.com can be returned except Gift Cards.
- Orders from retailers, distributors or regional websites like COROS.ca or uk.COROS.com must be returned in accordance with their respective returns and refunds policy.
- Products must be returned in their original physical condition with all accessories, documentation, packaging, and promotional items.
To return your COROS product for a refund, please complete the following steps.
- Include the packing slip or a printout of the order confirmation page in your return.
- Properly tape and package the returned items.
- Use major shipping carriers like FedEx and UPS to return to the address below.
- Company: COROS Wearables
- Contact: Returns Department
- Address: 3 Peters Canyon Road
- Suite/Apt: Suite 100
- City: Irvine
- State: California
- Zip Code: 92606
- Country: USA
- Phone: +1 (855) 934-4411
- Save a copy of the tracking number to track your return.
- COROS does not cover return shipping costs.
Once your return has been delivered to our Return Department, it can take 5-7 business days to initiate the refund process including return inspection.
Once the refund is approved and processed, you will receive a system-generated confirmation email. Check the spam folder if you don't receive it. It may take several business days for the refund to show up on your original payment account due to the e-commerce platform (Shopify) and banking system processing time.
Original shipping costs and customs are not refundable.