COROS doesn’t offer product exchanges or upgrades. If you purchase the watch from coros.com and the order is within 30 days after the purchase date, please follow the return procedures and place a new order.
To return your COROS product for a refund, please complete the following steps.
- Include the packing slip or a printout of the order confirmation page in your return.
- Properly tape and package the returned items.
- Use major shipping carriers like FedEx and UPS to return to the address below.
- Company: COROS Wearables
- Contact: Returns Department
- Address: 3 Peters Canyon Road
- Suite/Apt: Suite 100
- City: Irvine
- State: California
- Zip Code: 92606
- Country: USA
- Phone: +1 (855) 934-4411
- Save a copy of the tracking number to track your return.
- COROS does not cover return shipping costs. Original shipping costs and customs are not refundable.
Once your return has been delivered to our Return Department, it can take 5-7 business days to initiate the refund process including return inspection.