The following policies apply to orders made from ca.coros.comand coros.com/ca only.
Shipping Policy
- Orders are placed on coros.ca and have a delivery address in Canada.
- The cut-off time for processing and shipping orders is 12:00 p.m. Eastern Time, Monday through Friday.
- Orders placed on a holiday or Saturday - Sunday will be processed on the following business day.
- Weekend delivery is subject to the carrier and may not be applicable.
- COROS offers FREE ground shipping for orders over CAD$100 in Canada.
- Express deliveries are extra.
- P.O. Box addresses are not supported.
- Tracking information will be emailed to you once the order has been fulfilled.
- Orders can no longer be canceled after they have been processed.
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Funds will be held for your entire order and billed as each item is shipped. You may receive several shipments to complete the fulfillment of your order.
Shipping Address Responsibility
Customer Responsibility
We kindly ask you to double-check your shipping details before completing your order to ensure accurate delivery. If you notice any errors, please email (contact@abritu-sport.com), and we’ll do our best to assist you.
While we’ll make every effort to accommodate changes, please understand that we cannot guarantee address updates once an order has been processed or fulfilled.
Address Changes After Fulfillment
After your order has been fulfilled, we’re unable to make changes to the shipping address or reroute the package. This is because our orders are processed quickly to ensure on-time delivery. To avoid any delivery issues, we recommend verifying your shipping information before placing your order.
Reshipper Addresses Disclaimer
If you choose to use a reshipper service, please note that our responsibility ends once the package is delivered to the address provided at checkout. Any issues arising after the package reaches the reshipper are beyond our control.
By using a reshipper service, you accept full responsibility for ensuring the package is delivered to its final destination.
Return Policy
- COROS offers a 30-day money-back guarantee return policy.
- If for any reason you are unsatisfied, you may return your purchase within 30 days of the delivery date for a full refund of the purchase price.
- Products must be returned in their original physical condition with all accessories and packaging.
- COROS does not cover shipping costs for products that are returned for a refund.
- Approved refund takes up to 5 business days to show up on your bank account.
- Original shipping costs and customs are not refundable.
- When returning items, please retain a tracking number as proof of shipment. Without a tracking number, we cannot guarantee processing your return or refund in case the item is lost or delayed during transit.
- To initiate a return, please contact contact@abritu-sport.com for return procedures and approvals.