The following policies apply to orders made from coros.ca and coros.com/ca only.
- Orders are placed on coros.ca and have a delivery address in Canada.
- The cut-off time for processing and shipping orders is 12:00 p.m. Eastern Time, Monday through Friday.
- Orders placed on a holiday or Saturday - Sunday will be processed on the following business day.
- Weekend delivery is subject to the carrier and may not be applicable.
- COROS offers FREE ground shipping for orders over CAD$100 in Canada.
- Express deliveries are extra.
- P.O. Box addresses are not supported.
- Tracking information will be emailed to you once the order has been fulfilled.
- Orders can no longer be canceled after they have been processed.
Funds will be held for your entire order and billed as each item is shipped. You may receive several shipments to complete the fulfillment of your order.
- COROS offers a 30-day money-back guarantee return policy.
- If for any reason you are unsatisfied, you may return your purchase within 30 days of your watch activation date for a full refund of the purchase price.
- Products must be returned in their original physical condition with all accessories and packaging.
- COROS does not cover shipping costs for products that are returned for a refund.
- Please contact firstname.lastname@example.org for return procedures and approvals.
- Approved refund takes up to 5 business days to show up on your bank account.
- Original shipping costs and customs are not refundable.