Starting on July 11th, 2022 we are aware of a problem causing the VERTIX 2 to have trouble connecting to satellites. This issue is caused by the most recent download of satellite data downloaded automatically within the COROS app and leads to long delays while trying to establish a new satellite connection.
To resolve this issue, please adhere to the following steps.
- Manually update satellite data within the COROS app
a. Navigate to the Device page (4th tab on bottom) and select "GPS Satellite Data"
- Allow extra time before any activity for your VERTIX 2 to connect to satellites
- In 1-3 days satellite data will be automatically refreshed, resolving the issue
If none of the above solutions work, please contact email@example.com and our team will be more than happy to help.