Skip to main content

Blocked when making route

Answered

Comments

3 comments

  • Stephanie
    Community moderator
    Community manager

    Hey! I just tried to recreate the issue you explained in my own app, and it seemed to work okay for me. If you want to email me a screen recording of what you are seeing, I'd be happy to help you further! community@coros.com 

    0
  • OLIVIER B

    Hello,

    This could be due to the version of Mapbox used by the app. I have been comparing side by side exactly the same routes building using Coros Explorer, Suunto App, and OutdoorActive. I regularly have the same issue as mentioned above: You try to add a waypoint to build up an itinerary but it is like the app "refuses" to plot it on the map and instead will take/offer another path section. This is frustrating and the only way to make the itinerary for such section seems then to manually draw instead of using "Snap". And this can take some time if you really want to be accurate in your drawing... I would say that if I have 100% success with OutdoorActive, I usually have 80-90% success with Coros but only 70% with the Suunto app. 

    0
  • Stephanie
    Community moderator
    Community manager
    Hi OLIVIER B
    I've linked a Support Article below that should be helpful, and attached a screenshot of the section I am referencing. It’s likely the road you are selecting is not listed as commutable via foot/bike. 
    The article also walks you through the manual option to create your desired route in this case. Let me know if you continue to have questions!
    You can report this section of road to MapBox to update the satellite data if you would like as well. 
     
    I hope this helps solve your problem, but don't hesitate to reach out if you have any further issues. 
    0

Please sign in to leave a comment.