provide BASIC functionality without a 'smart phone'
That fact that you built a piece of physical hardware (DURA) that requires an additional smartphone to simply TURN ON is ridiculous and probably straight up dishonest. I would 100% never have purchased this product had an adequate warning been on the product page, this product will not work without a smartphone.
Is this actually a bike computer or a thinly veiled future plans to pivot to a social network, or AI training or some other VC bullshit. Please provide an update to allow this device to work as a cycling computer without an internet connection it never needed.
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Hi MRA
Thanks for your post, and I am sorry that this information was not clear to you.
DURA functions identically to all of our watches, which all require a phone with the COROS app to set up and use your COROS device.
We do not have plans to update DURA in a way that would allow it to work without a phone connection at this time.
This information can be found here:https://support.coros.com/hc/en-us/articles/8157846682516-Can-I-use-my-COROS-watch-without-a-smartphone
Additionally, the information regarding needing a phone with DURA can be found here on our DURA FAQ page.
https://support.coros.com/hc/en-us/articles/27351664710036-DURA-FAQs
For guidance on getting started with DURA and setting it up with your COROS app, please reference this article: https://support.coros.com/hc/en-us/articles/26485165860116-Getting-Started
Let me know if there are any further questions I can answer for you.0 -
> Let me know if there are any further questions I can answer for you.
Yeah, who owns my device? I paid $250 for a cycling computer that I cannot use without download an app, carrying my phone, agreeing to Terms of Service that basically say you can scrap anything and everything you want from my phone. Why don't I just strap my phone to my bars at this point? The COROs doesn't even provide USB file access. So yeah, that's my quesetion, what did I pay $250 for if I cannot use it and is COROS business model selling hardware or monetizing personal data? If there is no intention of making this work without a phone attached I'd like my money back, since it's clear I dont' own the device.
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I agree, seems silly that you can't do anything without the app... on the pace 3 you can actually see the storage when connecting via USB, why not expose other useful stuff like the .fit activity files? Garmin does it, I bet you guys could too. The only reason we'd need the app is for AGPS data, but even that could be provided as a file on the website so we can flash it like the software updates.
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