Data syncing issue with Strava
Data syncing to Strava may be affected while all other connected platforms are still working. Our team is investigating this issue and will provide updates once available. Please visit this blog for instructions on manual data import to Strava.
Issue identified at 5:00 PDT, 10/18/2021
Issue resolved at 7:00 PDT, 10/26/2021
Data syncing issue with Strava
Strava connection including workout uploads and Strava Routes downloads is temporarily affected and nonfunctional. Our team has identified the cause and deployed a fix. All affected data syncing is expected to be completed automatically on 10/17.
All other connected platforms are fully operational.
Issue identified at 5:00 PDT, 10/16/2021
Issue resolved at 17:00 PDT, 10/16/2021
Bugs from COROS app V2.6.9 for Android
The V2.6.9 app for Android phones may experience a bug that prevents the COROS app to manage all apps for the notification feature. This version also isn't fully compatible with the Android 12 OS.
Please download the new app update V2.6.15 from this link or Playstore.
Issue identified at 9:00 PDT, 8/25/2021
Issue resolved at 4:00 PDT, 8/28/2021
Data syncing issue with Final Surge
Data syncing to Final Surge may be affected while all other connected platforms are still working. Our team is investigating this issue and will provide updates once available.
Issue identified at 9:00 PDT, 8/3/2021
Issue resolved at 23:30 PDT, 8/3/2021
Data import not working properly
Our team is currently fixing a bug that is preventing the manual import feature to work properly in the user login portal. All new files are affected and won't be accepted. We apologize for any inconvenience caused by this issue and expect to fix this in a timely manner.
Issue identified at 18:00 PDT, 7/12/2021
Issue resolved at 18:50 PDT, 7/12/2021
Workout time zone resets to Greenwich Mean Time (GMT) when synced to TrainingPeaks
The time zone of workouts tracked by your COROS devices may be reset to Greenwich Mean Time (GMT) when synced to TrainingPeaks. This affects all workouts synced automatically or manually exported from the COROS app to TrianingPeaks. We are in contact with TrainingPeaks to resolve this issue asap. The issue is likely due to recent changes in API settings from TrainingPeaks.
Data syncing with other supported 3rd party platforms is not affected.
Issue identified at 18:00 PDT, 6/21/2021
Issue resolved at 12:30 PDT, 6/23/2021
COROS Server Outage
Server outage is currently affecting data syncing, account login, and customized settings on the COROS app. Workout/daily tracking and other watch functions are not affected. Please don't uninstall the COROS app or reset your watch.
Issue identified at 14:00 PDT, 12/26/2020
Issue resolved at 15:00 PDT, 12/26/2020
Elevation/temperature issues affecting COROS PACE 2 watches
Certain COROS PACE 2 (firmware V2.32 and V2.33) watches may experience zero or fluctuate elevation gain during outdoor workouts. Elevation and temperature widgets may remain constant for a long period of time.
Issue identified at 10:00 PDT, 12/22/2020
Issue resolved at 19:30 PDT, 12/23/2020