COROS offers a repair and replacement program as outlined below. You can use this program to receive credit toward the purchase of a new COROS watch if your COROS watch has a cracked screen, accidental damage, or is out of warranty. Click here to find out if your watch is covered under COROS limited warranty.
COROS Watch Credit Value:
- COROS PACE 2: $40
- COROS APEX 42mm: $60
- COROS APEX 46mm: $70
- COROS APEX Pro: $80
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COROS APEX 2: $120
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COROS APEX 2 Pro: $150
- COROS VERTIX: $100
- COROS VERTIX 2: $175
Please note: This service is available for United States addresses only.
- Please contact support@coros.com for a repair service request with the following information:
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- Order invoice
- 6-digit watch id or serial number
- Current watch model/color/size (if applicable)
- Photo and/or video of the issue
- Shipping address
- Phone number
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- Place an order for a new watch on coros.com.
- Return your current COROS watch. Use major shipping carriers like FedEx and UPS to return to the address below.
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- Company: COROS Wearables
- Contact: Returns Department
- Address: 3 Peters Canyon Road
- Suite/Apt: Suite 100
- City: Irvine
- State: California
- Zip Code: 92606
- Country: USA
- Phone: +1 (855) 934-4411
- Save a copy of the tracking number to track your return.
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- Include a note in the package with the following details:
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- Order # from the coros.com purchase
- Device ID and/or Serial Number of your current watch
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- Once we receive the returned watch, it will take 3-5 business days to process your refund/credit. We are unable to ship the watch back once it has been received by our team.