COROS is excited to announce that select products are now eligible for purchase using your FSA or HSA funds! This guide will walk you through the eligibility criteria, the steps to make your purchase, and important considerations to ensure a smooth checkout process.
Which COROS Products Are Eligible?
Currently, the following COROS products are eligible for FSA/HSA reimbursement:
- COROS Watches
- COROS Heart Rate Monitor
- COROS DURA
Please note: Eligibility is limited to these items and requires using TrueMed as your payment option during checkout on coros.com.
Steps to Purchase Eligible COROS Products
- Visit coros.com.
- Add your COROS watch or COROS Heart Rate Monitor to your cart.
- At checkout, select TrueMed as your payment option. Do not select ShopPay, as it does not provide the option to use FSA or HSA funds.
- Use your FSA or HSA card like a regular credit card to complete the purchase.
Important Considerations
Medical Approval Requirement: TrueMed typically requires medical approval to validate FSA/HSA purchases. As a result, shipping times may vary and could fall outside our standard shipping promise.
Documentation: Save your receipt for any potential FSA/HSA audits or reimbursement claims if you pay with a personal credit card. TrueMed provides detailed documentation to meet these requirements.
Avoid ShopPay: If you select ShopPay during checkout, you will not have the option to use your FSA or HSA funds. Make sure to select TrueMed instead.
Visual Guide to Payment Options
Below is an image showing the payment options at checkout. Ensure you select TrueMed to use your FSA or HSA funds.
Why Are Some COROS Products Not Eligible?
FSA and HSA funds can only be used for items that meet specific medical or health-related criteria. Currently, only COROS watches and the COROS Heart Rate Monitor qualify. Other COROS products, such as the speed sensor, accessories, and apparel do not meet these criteria and are not eligible for purchase using FSA/HSA funds.
Frequently Asked Questions
Selecting ShopPay will prevent you from using your FSA/HSA funds. Be sure to exit out of ShopPay and choose TrueMed as your payment option during checkout.
TrueMed requires medical approval for FSA/HSA purchases, which may result in shipping delays. We recommend checking your email for updates on your order status.
TrueMed eligibility is subject to local regulations. Please consult your plan administrator for guidance if you are purchasing from outside the U.S.
Contact COROS Support
Help Center: Click here to access the COROS Help Center
Phone Support: Click here to schedule a phone call with a COROS Expert
- *Phone support is only available for customers based within the United States at this time.*
- Phone scheduling is available Tuesdays and Thursdays, 10 AM – 2 PM PDT
- Closed on weekends and U.S. holidays
Email: Click here to submit a COROS Support Request
Social media: @corosglobal