Unpair your COROS device from your phone/COROS account if you are experiencing connectivity issues, or if you need to pair it with a new phone/COROS account. To do so, follow the steps below:
How to disconnect your COROS device
- Open the COROS app to the Profile Page (4th tab on the bottom).
- For COROS watches and DURA, select your device image at the top of the page, then select "Remove." This will restore the device to factory settings. If you have activity data on your watch or DURA that has not yet been synced to the COROS app, please make sure it is synced first. Or, you can turn off your watch/DURA to prevent a factory reset from occurring when you remove it from the app by going to System > More Settings > Turn Off.
- For the Heart Rate Monitor, POD 2, and bike sensors, select the "Accessories" menu, then select your device. Choose "Remove" at the bottom of the page.
- In your phone settings, open Bluetooth and make sure your device is deleted from the list of paired accessories.
Any data that has already been synced to your COROS app won't be affected. If you wish to delete your COROS account, including all of your saved activities and history, please see our article Deleting Your Account.
How to pair your COROS device with a new phone/account
Follow the steps in this article to pair your COROS device again.
Troubleshoot
If you are experiencing connectivity issues, data not syncing, or unable to pair your device to the COROS app, please follow the steps in this article.