If one or more user cases listed below describe you, please follow the steps to remove your COROS watch properly from paired smart device. Otherwise the watch may experience connectivity issues.
- Encounter Bluetooth issues on the watch.
- Bluetooth icon flashes on the watch.
- Watch automatically restarts on its own.
- Can't receive any smart notifications from your phone.
- Workout syncing with the COROS app fails.
- Need to pair with a new smart device.
- Recently upgraded my phone.
- Lost/damaged my previously paired smart device.
- Lent/borrowed the watch to try out.
- I prefer to use the COROS app on multiple smart devices.
Instructions
- Remove the watch from the COROS app > Device page > tap on the watch image > Remove device. (Screenshots attached)
- Removing the watch from the COROS app will not affect the history data on either the COROS account or the COROS watch.
- iPhone users please quickly go to the Bluetooth settings page on iPhone and forget the COROS watch by tapping on the "i" icon after step 1. (Screenshots attached)
- Then complete the standard pairing process to reconnect the watch with your phone via the COROS app.
- Device page > Add New Device > Select the watch model > Pair COROS Watch Manually > Locate your watch > Complete account settings.
- Restart your phone and the Bluetooth settings if the re-connection fails.
- Please don't uninstall the COROS app if the connectivity issue remains.
- Otherwise the unsynced data from the watch may be lost after the app is uninstalled.
- Submit feedback on the COROS app > Profile page > Feedback > Send.
- Contact support@coros.com and provide your COROS account email for further assistance.
