If your COROS watch is not turning on after pressing and holding the power button, please follow the steps below:
- Plug the charging cable or charging adapter into the watch.
- Press and hold the power button for 15 seconds or until the COROS logo appears.
- COROS PACE - lower left button (CONFIRM button)
- COROS PACE 2, PACE 3, PACE 4, PACE Pro - lower button (BACK button)
- COROS APEX, APEX Pro, APEX 2, APEX 2 Pro - top button (Digital Dial)
- COROS VERTIX - middle button (Digital Dial)
- COROS VERTIX 2, VERTIX 2S - top button (LIGHT button)
If the watch still does not turn on, try rinsing the watch and cable under fresh water to remove any dirt or debris. Let them air dry, then try a different outlet, and follow the next set of steps below:
- Charge the watch for over 2 hours even if the screen doesn’t turn on.
- Remove the charging cable from the watch this time. (This step is important.)
- Press and hold the Power button for over 15 seconds or until the COROS logo shows up.
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COROS PACE - lower left button (CONFIRM button)
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COROS PACE 2, PACE 3, PACE 4, PACE Pro - lower button (BACK button)
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COROS APEX, APEX Pro, APEX 2, APEX 2 Pro - top button (Digital Dial)
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COROS VERTIX - middle button (Digital Dial)
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COROS VERTIX 2, VERTIX 2S - top button (LIGHT button)
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Contact COROS Support
Need help or have additional questions? Reach out to a COROS Expert in one of the following ways:
- Submit a Support Request Form – Click here to get started
- Send a message via the COROS App:
- Open the COROS App
- Go to Profile Page > Customer Support > Contact Support > Submit.